FAQs

No, at the moment we only work in the USA.

Order processing takes 1-3 business days before shipment. 

Once your item/s is dispatched, the estimated delivery time is 3-8 business days.

All warehouses are located in the USA

Where possible, we offer free shipping on orders over $200.

Please Note* Crua AER and Crua AER Maxx are excluded from any free shipping promotions.

Shipping to Alaska may include additional fees.

We’ll send you a tracking number to the email address you used for your order as soon as the shipping label is generated.

We currently ship to  Colorado, Minnesota, Indiana, New York, Washington, Maine, Wyoming, North Dakota, Ohio, Pennsylvania, Minneapolis, Connecticut, South Dakota, Iowa, Kentucky, Virginia, Illinois, Delaware, Nebraska, Montana , Tennessee, North Carolina, Louisiana, Washington DC, Kansas, Arkansas, Mississippi, South Carolina, Wisconsin, Maryland, Oklahoma, Texas, Alabama, Florida, Idaho, New Hampshire, Arizona, California, Georgia, New Jersey, Missouri, Rhode Island, Utah, Nevada, West Virginia, Vermont, New Mexico, Oregon, Michigan, Massachusetts. Shipping to Alaska may include additional fees.

We are temporarily unable to ship to Palau, Micronesia, Hawaii, Guan, Marshall Islands, American Samoa, Northern Mariana Islands, America Forces, European Forces, Pacific Forces.

No, sale taxes will be calculated during checkout.

Yes, very. horizonoutdoorgear.com uses industry standard SSL encryption to protect your details. Any sensitive information such as your name, address and card details are encoded so they can only be read on the secure servers.

Absolutely! We take privacy and security very seriously. All orders are securely processed through Shopify which is one of the largest, safest and most trusted brands in E-commerce.